Shipments and returns
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS or FedEx with tracking number from Poland (EU).
Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Due to Coronavirus (COVID-19) situation, we wanted to share a quick update on orders and deliveries from Postindustrial Games. We work with large courier companies like FedEx or UPS and monitor the situation.
Our shop as well as warehouse is still open and operational
We’re following government guidance to combat the spread and protect staff. As long as it’s both safe and doable, our warehouse will stay open and orders will be sent as normal.
It’s possible the sudden change and movement restrictions we’re seeing across the world will delay deliveries. Your understanding and patience are really appreciated as we do our best to get your items to you safely.
A courier firm can usually deliver an order within 3 to 5 working days of dispatch (delivery time might be a bit longer +2/+3 days).
Thank you for supporting Postindustrial Games, and for keeping each other safe.
The HINT team